10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
The CHHE exam has 150 questions and runs 3 hours.
These 10 free CHHE questions are organized by exam domain, so you can see how each part of the Certified Hospitality Housekeeping Executive blueprint is tested. Reveal the answer and explanation under each question.
A hotel has repeated guest complaints that rooms marked clean do not consistently meet arrival standards. What should the executive housekeeper do first?
Correct answer: B - Review cleaning procedures, identify variation, and retrain staff
A room attendant wipes disinfectant away immediately even though the label requires contact time. What is the best corrective action?
Correct answer: B - Train staff on correct product use and contact time
A housekeeping executive wants to avoid linen shortages during peak occupancy while controlling inventory cost. Which practice is most appropriate?
Correct answer: A - Establish and monitor linen par levels
A department budgeted $42,000 for supplies and spent $47,000. How should the variance be interpreted?
Correct answer: B - Unfavorable $5,000 variance
Housekeeping costs are $18,000 for a month with 6,000 occupied rooms. What is the cost per occupied room?
Correct answer: B - $3
A director evaluates whether a labor change improved efficiency. Which information is most useful?
Correct answer: B - Labor hours compared with rooms cleaned and service requirements
A new inspection process is introduced and experienced supervisors resist it. What should the executive do first?
Correct answer: A - Explain the reason for change, gather feedback, and support adoption
A housekeeping executive assigns responsibility for a quality initiative while remaining accountable for the result. Which principle is demonstrated?
Correct answer: A - Delegation
A leader chooses between equipment replacement and additional staffing. What approach best reflects executive decision-making?
Correct answer: B - Consider operational impact, resources, and long-term needs
A newly hired room attendant completes training but cannot consistently perform the cleaning sequence. What is the best next step?
Correct answer: A - Provide targeted coaching and reassess competency
The full bank has 1,020 more CHHE questions with explanations.
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